Customer Service
We're here to help. Find answers to common questions or reach out to our team.
Shipping
We ship worldwide! $89.99 per item shipping. Typical processing time is 5-10 business days from the time of purchase.
Warranty
All audio products come with a 2-year warranty covering everything except accidental damage.
Payment
All major credit cards and PayPal accepted. No taxes charged on any transactions.
Price Match
We will not just match any price. We will beat it by 5%!
Frequently Asked Questions
What warranty do your products come with?
All of our audio products come with a 2-year warranty that covers everything except accidental damage to your item.
How long does shipping take?
We ship worldwide at $89.99 per item. Typical processing time is 5-10 business days from the time of purchase.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Do you charge taxes?
The Loud Factory does not charge taxes on any of its transactions.
Do you offer a price match guarantee?
Yes, we will beat any competitor's price by 5%.
Do you ship internationally?
Yes, we ship worldwide. International buyers should verify import duties and customs charges with their country's customs office.
Still Have Questions?
Our dedicated team is available 7 days a week to help with system design, product selection, and any other questions.
Hours: Monday - Sunday, 09:00 - 22:00
Contact Us